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Complaints Policy

United Learning recognises that people may, from time to time, have normal and legitimate concerns about issues such as admission, progress, achievement, behaviour or welfare at a United Learning school. Individuals are encouraged to make those concerns known to the school informally at an early stage so that they can be addressed in the spirit of partnership. Where a complainant is not satisfied with the initial response a formal complaint may be made in line with the individual school’s complaints policy and procedure.

Click here to download our Complaints Policy (FINAL.docx)

The school is part of United Learning. United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12.
Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB. Tel: 01832 864 444

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